Delivery Policy

 

At Pansula Workwear, we strive to ensure prompt and efficient delivery of your orders. Below is our delivery policy to guide you through the process:

Order Processing:

  • Once you place an order on our website, our team will begin processing it promptly.
  • Orders received before 12:00 PM on a business day will typically be processed and dispatched the same day. Orders received after this cut-off time or on weekends/public holidays will be processed the next business day.
  • Please note that order processing may take longer during peak seasons or promotional periods.

Delivery Timeframes:

  • Delivery times may vary depending on your location and the shipping method selected at checkout.
  • Estimated delivery times will be provided to you on your quote request.
  • While we strive to meet these delivery estimates, unforeseen circumstances such as weather conditions, customs delays, or logistical issues may impact delivery times. We appreciate your understanding in such situations.

Delivery Methods:

  • We offer various delivery methods to cater to your preferences and urgency, including standard shipping, express shipping, and local pickup options where available.

Delivery Address:

  • Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or issues with delivery.
  • We are not responsible for any delays or additional charges incurred due to incorrect or incomplete delivery addresses provided by the customer.

Delivery to Remote Areas:

  • Deliveries to remote or outlying areas may take longer than standard delivery times and may be subject to additional charges.
  • We will notify you if your delivery address falls within a remote area and inform you of any additional charges or delays.

Delivery Partners:

  • We partner with reputable courier services to ensure reliable and efficient delivery of your orders.
  • While we work closely with our delivery partners to minimize delivery issues, we cannot be held responsible for any delays or issues that may arise during transit.

Contact Us:

  • If you have any questions or concerns regarding your delivery, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure a smooth delivery experience.

Thank you for choosing Pansula Workwear. We appreciate your business and aim to provide you with exceptional service every step of the way.